61 pages • 2 hours read
T. J. KluneA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
Hugo asks Wallace where Alan is and if he is okay. Wallace lies and says that Alan crossed on his own and he is alright. Harvey leaves, claiming to have a headache, and everyone is confused about what happened when time starts again.
With his week left on Earth, Wallace experiences all stages of grief over again in quick succession. Wallace eventually tells everyone the truth, and Hugo tries to bargain with the Manager, but he doesn’t come. Wallace thinks about what he will do with his last few days and is determined to help Nancy. Hugo tries to refuse, but eventually gives in. Hugo invites Nancy to the tea shop along with Desdemona, who Nancy trusts. They hold another seance to try to contact Lea, but after an hour nothing happens.
Hugo asks Nancy to stay behind once Desdemona leaves, and he tells her that Lea is gone. Nancy is appalled that he would say such a thing and goes to the door, but Wallace calls her name, and she stops. Nancy watches as Wallace erases a chalkboard on the wall and begins to write things that only Lea would have known about. Hugo tells her again that Lea’s life hasn’t ended, that she has just moved on. Nancy is in disbelief, but she has faith in him. She takes a cup of gingerbread tea—Lea’s favorite—from Hugo and leaves. Hugo reassures Wallace that they have given her hope and a new chance at life.
Wallace begins to accept his death again and he spends time with Nelson, Apollo, Mei, and Hugo. Wallace convinces Hugo to call Naomi and tell her that Wallace did love her and that he was sorry for not being enough for her. Naomi is stunned and asks Hugo if he loved Wallace, which he doesn’t deny. Wallace feels his hook tugging on his chest and tells Hugo he is only making it worse because he is dead. Hugo tells Wallace his feelings are his own and Wallace can’t take them away from him.
The next day, Wallace asks Mei to watch the shop while he goes out into the sun with Hugo, as he knows he will have no other chance to do so. Whatever the risk, Wallace wants to go out into the world of the living with Hugo, and Hugo agrees to take him for a ride on his scooter. After several attempts to sit on the scooter, Hugo takes them in the opposite direction of town. Wallace tells him to go faster, even once his skin starts to flake off. Hugo brings him to an overlook his father had brought him to, and he promises Wallace that he will never forget him. Hugo says that he thinks they will see each other again.
On the way back to the tea shop, Wallace begins to hear the whispers he heard at the door getting louder. He realizes that they’re coming from Cameron as he sees Cameron in the middle of his and Hugo’s path. Wallace manages to pull on the breaks before Hugo. He goes to touch Cameron and see his memories. He sees the memory of Cameron losing Zach, the man he loved. Wallace feels Cameron’s horror as he is told Zach is dead, and his despair at Zach’s funeral. Wallace feels the four months of Cameron being alone after telling his friends he would be okay, and goes through the motions of Cameron’s last day and the period after his death. He sees Hugo through Cameron’s eyes and watches Cameron run from the tea shop, his last thoughts being of Zach and feeling the sun. Cameron asks Wallace to help him, and Wallace thinks about what he has learned about the sacrifices he needs to make for the people he cares about. Wallace sees the hook in his own chest. Pulling it from himself, he tethers it to Cameron.
Wallace wakes up to Mei slapping him and asks her if it worked. She shows him that he is floating above the ground, only held down by Apollo’s leash. He sees Cameron sitting by the fireplace with Hugo, and Cameron thanks Wallace for finding him and hugs him.
Cameron and Wallace talk about how they’ve come to recognize that their lives and feelings don’t end, they just change. Cameron thought running from the tea shop would get rid of his pain, but it just transformed it. Wallace continues to hear whispers from the door that are both scary and enthralling. Everyone joins as Cameron drinks his first cup of tea, which reminds him of an orange tree he and Zach had. After their first sips, Cameron, Nelson, and Wallace all hear the whispers call to them.
Hugo brings Wallace up to his room to spend their last night together. They talk about the daydream Wallace has had numerous times, where he stumbles across the tea shop while he is living and he and Hugo have a normal life together. Hugo tells Wallace that he wishes he could stay, and they both confess their love for one another.
The next morning, Cameron asks Wallace to escort him to the stairs, and Wallace tells him, “every step forward is a step closer to home” (559). He walks Cameron up the stairs with Hugo, and Nelson makes him promise to come back down. Cameron is joyous as he pulls the hook from his chest and goes through the door, and Wallace and Hugo can hear him greeting Zach just before the door closes behind him. The friends drink tea together and joke with one another, but Hugo is stubborn and mournful when the Manager arrives.
The Manager sits down at the table and asks for tea, but Hugo refuses to give him any. Hugo tells the Manager about what happened with Cameron, but the Manager does not care because he believes Cameron made his own choices. Hugo points out that the Manager only cares about free will until it interferes with his order, as he is denying Wallace a choice by forcing him to go through the door. Wallace asks the Manager to tell them what is behind the door. The Manager gives a vague answer, but Wallace insists that the Manager doesn’t actually know, as he does not know what it is like to feel human. Hugo asks the Manager how many Husks there are, but the Manager doesn’t see the point in knowing. Wallace insists that it matters, and that people are meant to help one another. He points out that the people who became Husks were simply scared, which is a very human thing. He tells the Manager that together they could do something important by doing what is human and helping the Husks. The Manager tells him, as he did during his first visit, that he doesn’t make deals.
Hugo insists that the Husks should be brought to him so that he and the others can help them like they helped Cameron. Wallace promises the Manager that he will let go if the Manager agrees, despite Hugo’s protests. The Manager agrees out of curiosity and boredom.
The Manager tells Wallace to let go. Wallace tells everyone that he loves them before he loosens his grip on the table. The others attempt to cling to him and chase him as Wallace floats up to the door. As the whispers get louder, Wallace is suddenly stopped in midair by the Manager. For the first time, Wallace thinks the Manager looks unsure as he contemplates Wallace’s ready acceptance of crossing over. The Manager argues with the whispers coming from the door, telling them he wants to try something different and that he will be responsible for it.
Wallace falls to the floor, and the Manager tells them all that he has made a change of plans. He tells Wallace that he is hired; everyone is confused. The Manager takes one of the flowers from his hair and tells Wallace to open his mouth. Wallace does, letting the flower float inside him. Hugo asks the Manager what he did to Wallace, but Mei points out that Hugo is touching Wallace, which means that Wallace is alive again.
Hugo kisses Wallace and Mei tackles him, while Nelson and Apollo run right through him. The Manager tells them that he is hiring Wallace as a Reaper to help bring in all of the Husks that he will be sending them. Mei shows him how to step between the worlds of the living and the dead so he can touch and communicate with either. The Manager tells Wallace not to take this second chance at life lightly and says he cannot be seen by anyone from his previous life. He leaves, promising to keep an eye on all of them. Nelson, Mei, and Apollo give Wallace and Hugo time to themselves.
Wallace feels odd about suddenly moving into the tea shop in his corporeal form. He suggests he could move into the apartment Nancy vacated once she left town, ready to begin her life again. Hugo shoots down this idea immediately. Wallace convinces Hugo to call his old law firm to admit his mistakes and tell them to rehire Patricia, the paralegal Wallace fired in Chapter 1.
The Manager returns a week later with a Husk, and Mei sees her memories as Wallace had seen Cameron’s. Hugo pulls a hook from his chest and gives it to her, anchoring another hook within his own chest. Other Husks are brought to the tea shop, while some find their way there on their own. They help them all.
The town is excited about Hugo’s new boyfriend, and Mei gets him a new ID with the name Wallace Reed. When Desdemona returns to the tea shop, she thinks she recognizes Wallace but can’t place him. Spirits and Husks continue to come to the shop. Some threaten to remove their hooks, but none do.
One day in summer, Nelson tells Wallace he thinks it is time for him to cross. When he turns around, Wallace sees him as a young man. He understands that he only kept his appearance as an old man because that’s how Hugo knew him. Nelson tells Hugo that night over tea and goes to the door the following sunrise. They all follow him up the stairs, where Hugo suggests Apollo should follow Nelson to keep an eye on him. Without hesitation, Hugo pulls both of their hooks free and opens the door for them. As he ascends, Nelson tells Hugo, “[I]t’s real. All of it is real. It’s life. It’s life […] I’m home” (616-17).
That night, Wallace asks Hugo if he is angry with Nelson, but Hugo says he isn’t as both of them know he is in good hands with Wallace. Mei interrupts their intimate moment, telling them they have a new file. Wallace follows Hugo through the door inside. Behind them, in the forest, a great stag watches over them.
In the final chapters of Under the Whispering Door, Klune foregrounds the idea of making the most out of life by showing how Wallace uses his time when he knows exactly how much of it is left. Contrary to how he behaved at the beginning of the novel, Wallace spends his last week helping Nancy move on from Lea’s death, apologizing to Naomi, and risking what is left of his existence to give Cameron a chance to cross over. Wallace also takes Nelson’s advice about telling people what they have to say when they still can and confesses his feelings to Hugo. He takes a big risk by leaving the grounds of the tea shop with Hugo on his scooter, but this ultimately makes Wallace feel more alive than anything he did when he was actually living. It also brings him closer to Hugo and leads him to save Cameron. On his last day, Wallace helps Cameron cross over and spends time with his found family. Compared to Wallace’s priorities at the beginning of the book—work, himself, and nothing else—Wallace has come to prioritize friendship, sacrifice, and joy in his final days. Unlike with his actual life, Wallace does not regret his last week because he knows he has spent it well.
Wallace also shows his growth in the final chapter, when he defends The Importance of Connection. He points out that the Manager, because he is not a human, cannot fully grasp the illogical complexities of human feelings and behavior. The Manager’s dismissal of the Husks shows how he judges people like Cameron only by their choice to untether themselves from their Ferryperson, and he treats them as anomalies not worth bothering with. This reflects Wallace’s perspective in life; just as Wallace heartlessly fired Patricia for introducing a flaw into his system, the Manager is clearly ready to make Wallace transition because his love for Hugo is disruptive to the transitional process.
By this point, however, Wallace has come to deeply value others. He defends the people who became Husks, insisting that they panicked and made mistakes precisely “because they’re horribly, wonderfully human” (574). Wallace validates their choices and mistakes, even their poor ones, which shows not only how much empathy he has developed for other people, but also that he has come to acknowledge his own mistakes and has forgiven himself for them after making amends. Wallace has become so passionate about helping others that he voluntarily sacrifices himself multiple times, proving his dedication to his new ideals.
Several characters are faced with the decision to go through the door in these last chapters, finalizing the theme of The Transitory Nature of Life. Cameron’s transition also illustrates The Influence of Faith. Cameron fears that he has made too many mistakes and been away too long for Zach to forgive him. It is Wallace who urges him to have faith in what lies beyond the door, a vast difference from his initial reluctance and fear. Cameron successfully crosses over and is reunited with his beloved, affirming that Wallace did the right thing in saving him and that Cameron’s faith was justified.
While Nancy doesn’t go through the door, her decision to begin her life again after the death of her daughter also relates to the theme of The Transitory Nature of Life. She, like the others, finally understands what Hugo means when he says Lea “isn’t gone. Not really. Just […] moved on” (491). Emphasizing the faith that comes with embracing the unknown, Klune suggests that moving on is a choice that should be granted to everyone individually as every ending is, in its own way, a new beginning.
Nelson’s decision to cross over is highly significant, as it comes with faith in the people around him to care for Hugo as he has done all these years. Nelson witnessed Wallace’s growth just as Hugo did, and his decision to move on is proof that he’s satisfied Wallace became the person Hugo needs. Perhaps even more significant than Nelson’s decision to let go is Hugo’s understanding and acceptance of the decision, as well as his insistence that Apollo go through the door with Nelson. As a Ferryman, Hugo has a complicated relationship with death, but the way he lets go of two of the most important figures in his life illustrates just how much faith he puts in the order of the universe. The Freemans are rewarded for this decision when Nelson tells them, awed, that through the door is “life.” When the others speculate what Nelson saw, Hugo maintains his belief that not knowing is a beautiful aspect of existence.
The climactic scene between the tea shop family and the Manager demonstrates Found Family and the Importance of Connection and The Influence of Faith. Wallace, emboldened by Hugo’s love and the knowledge that his time is up, directly challenges the Manager, demanding that he change his system in order to help more people. This is Wallace’s symbolic rejection of the personification of his former beliefs. Wallace’s passionate defense of humanity, paired with his declaration that the bonds he forged within the tea shop overpower any fear of the Manager he might’ve once had, are enough to sway the Manager into giving Wallace a second chance at life. The Manager’s conversation with the whispering voices is another example of Klune’s purposely vague implications of a larger universe. Although the Manager decides to put his faith in Wallace and the others, the book’s final passage indicates that the Manager is still watching them. This suggests that there is always some kind of greater power observing humanity—though its thoughts and actions are not necessarily meant to be perceived by humans, who, instead, should focus on their bonds with each other.
By T. J. Klune