Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions

How does Louis prepare his new crisis team to do effective work? List two activities that he assigns them and suggest how those activities improve the team’s effectiveness.

List two of the suggestions for iceberg repair that were discarded and suggest why they wouldn’t work. Then think up an additional idea not mentioned in the story that might keep the iceberg stable for a longer time.

The penguin crisis team contains the Professor, an intellectual, and Fred, a scientific type. Despite that brainpower, the team reaches out to the rest of the colony for ideas. Why is this a good idea? 

Describe how Louis and the crisis team deal with NoNo’s relentless campaign against them and why their actions are effective?

What tradition of the penguin colony directly interferes with successful scouting for a new home? How does this tradition get bypassed?

After the successful move, what activities and practices do the penguins do to prevent complacency among colony members? How do those new traditions counteract complacency?

Of the Eight Step process for effective change, which step seems the most important, and why?

Which of the Eight Steps seems least important? Argue for why removing that step would make little or no difference. Then, reverse course and argue why removing even that step might cause the Eight Step process to fail.